Dear Guests! The main goal of the following information is to determine the rules of booking and renting our apartments. The act of booking is equivalent to accepting the Terms & Conditions. Once the reservation is made, the deal between the owner of a particular property and the client is considered concluded.
The prices on the website are highly competitive and up too 20% lower then elsewere. All the prices provided on www.yourplace.pl are final.
There are two ways of making the reservation. You can choose the best price and non refundable rate. In this case the payment for the entire stay is done via online payment system dotpay.eu
The other option is to secure the reservation with credit/debit card and pay for your stay on arrival. In this case, we reserve the right to preathorize you card in order to check available funds. When booking in advance this may result in holding preathorized amount not available for few working days. After that process there is no sign of that on your bank satement.
Group reservations (3 apartments and up or more than 11 people) need to be secured by a non refundable prepayment of 30% of reservation value.
In case of cancellation non refundable reservation its cost equals to the amount of the reservation. If you wish to cancel your reservation, please click the link in the confirmation email.
Booking cancellation date and time is clearly presented during the reservation process. Usually free cancellation applies up to two day prior arrival when choosing payment on arrival option.
ARRIVAL, KEY COLLECTION, DEPARTURE
The arrival should take place during repception opening hours 8AM till 11PM. Late arrivals are welcome but need to be scheduled before. The check-in time is 2PM and checkout is 11AM unless otherwise agreed with the reception. The payment is taken during checkin unless was done online.
Minors check-in must be accompanied by an adult, who takes responsibility for the apartment.
TRANSFER OF RIGHTS
It is possible to transfer all the rights of the reservation to another person on condition that all the personal information about the person aquiring the rights of the reservation is given to the owner. Simultaneously with the rights of the reservation this person takes over all the resulting from the booking.
The number of people staying in the apartment is limited to the number specified in the offer listed on www.yourplace.pl. All Guests are obliged to respect the building rules (quiet time) as well as to keep the apartment in the same condition they found it. The guest is obliged to inform the reception about any defects in the apartment immediately and also to report any damage caused during their stay. The guest shall cover the full cost of damage.
In case of unforseeable circumstances which cannot be removed by the usual means, the owner reserves the right to offer an equivalent accomodation, similar to the one originally booked. It also concerns the cases where the guest's safety or their property's safety) cannot be guranteed, for reasons beyond the owner's control.
The copyrights of all the materials available on ww.yourplace.pl belong to our partners or us. Copying information from our website is permitted for personal use only.
In case of any conflicts between the owner and the guest, the local law is applicable. All the conflicts shall be solved by the competent court with a territorial jurisdiction covering the area of the head office of thr owner.